Customer service

Customer service

Measure the following factors, focused on Customer Service:

Reliability

  • Provide the service as promised.
  • Problem Management Assistance.
  • Develop the service correctly.

Security

  • Build trust in customers.
  • Make the client feel safe.
  • Ability to answer customer questions.

Ensure that the products or services work.

  • Present the services or products in an attractive way.
  • Provide personalized attention to each client.

  • Understand the needs of the client.
  • Keep customers informed.

  • Willingness to help customers.
  • Listen actively

  • Find suitable solutions.
  • servicio-cliente